Home Pros Group – Locally Owned and operated in Alberta
“Quality you Can Trust”
They are words to reside by at Home Pros Group. We make use of a multi-layer Quality Assurance program to get consistent top quality cleaning with every visit:
- Each Service Supervisor examines every area of your house at the finish of the job. They will use a record as well as your specific work order notes when performing the check. They leave the finished record behind after every service call which makes you aware of the home inspection has happened.
- Quality Control Manager conducts random area assessments from the teams’ work. Every on-site team is audited a minimum of 3 occasions per month.
- We request your feedback after every visit. Use our simple but effective Quality Scorecard to supply your feedback.
- All staff have to pass an in depth training course, including written and practical tests, to earn their “PCD” (Professional Cleaning Degree) at Home Pros Group!
- We have mandatory bi-weekly worker conferences to go over quality, revisit the most effective techniques, safety, and customer comments.
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